We haven't tested Chimera on anything before Windows 7 for many years, so if your program works on Windows 7, then I'd tell the user to upgrade :-(.

But assuming you want to debug this, can you get the exact error the user is getting?  That would help narrow down the possibilities a lot.  A simple test for opening Python files: have your user save a Chimera session file and then open it.  Chimera 1 session files are Python files, so if that works, there's not a problem opening Python files.

    HTH,

    Greg

On 06/08/2015 11:22 AM, Bernard Lieberman wrote:
Hello,

I'm writing an application that calls a relevant python file and opens it in Chimera. I've gotten the program working just fine on the majority of systems but one of my clients attempted to use the application and noticed it's having a breaking point or issue (on his particular Windows Vista system) when the application tries to open the python file. Windows itself recognized the exact path and location and can open the file on other computers just fine.

Any assistance or advice on what I'm missing (if there's a chimera-specific setting) or if this is a known issue with particular OS'es etc., please let me know.

Best regards,
Bernard


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