This exact problem is described near on the page you found https://www.rbvi.ucsf.edu/chimerax/data/lookingglass-july2020/ As it says, the Looking Glass display can only be found when there are two displays present due poor design of the Looking Glass driver. Tom “ Use on Windows. There were no problems with the computer recognizing the LookingGlass screen on Windows 10. ChimeraX is not able to reliably determine which connected display is the LookingGlass. The screen names seen by the Qt 5.12.7 window toolkit are DISPLAY1, DISPLAY4, .... If there is only one secondary display the ChimeraX lookingglass command will assume it is the LookingGlass.”
On Apr 28, 2023, at 11:58 PM, Elaine Meng via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:
Hello Gökhan, I guess you are viewing this page about LookingGlass and ChimeraX:
<https://www.rbvi.ucsf.edu/chimerax/data/lookingglass-july2020/>
All I can say is that as mentioned in that page,
"The HoloPlayService which allows applications to find the LookingGlass display must be running. Tested on macOS 10.15.5, Windows 10, and Linux Ubuntu 18.04 operating systems."
So possible reasons for the problem is that you are not running the HoloPlayService, or that you are using a different operating system and something about it is incompatible or has changed from the systems that were tested.
Tom who wrote this page is currently out of the country. He may have additional thoughts on this, but may not respond for a few weeks.
By the way, there is another address chimerax-users@cgl.ucsf.edu that you may want to use in the future for ChimeraX specifically. This chimera-users mailing address is for the older program Chimera.
I hope this helps, Elaine ----- Elaine C. Meng, Ph.D. UCSF Chimera(X) team Department of Pharmaceutical Chemistry University of California, San Francisco
On Apr 27, 2023, at 8:51 PM, Gokhan via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:
Hello,
When I try the look on command as instructed on this page:
I receive the message
“Did not find LookingGlass screen name LKG-P14191, found \\.\DISPLAY2, \\.\DISPLAY1, \\.\DISPLAY3, \\.\DISPLAY4”
Then the quilt window opens but in the main display where the main ChimeraX window is, instead of on the LookingGlass Portrait.
When I tried the option “deviceNumber 2”, since my Looking Glass in display #2, the same happens.
Do you have any suggestions to try for getting this to work?
Looks like Looking Glass might have changed how the device is named, and may that be the reason why ChimeraX is failing to detect it correctly? If that’s the case, will there be an updated version with a fix for this?
Thanks, Gökhan
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