On Mar 8, 2021, at 12:16 AM, Camelia Hamadouche <cameliahamadouche222@gmail.com> wrote:

je n'arrive pas a télecharger votre logiciel meme si je clique sur accepter on me dirige vers une fenetre disant quelle partie vous ne voulez pas accepter? alors que j'ai bien cliqué sur accepter
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Translation of question:

I cannot download your software even if I click on accept it directs me to a window saying which part you do not want to accept? although I clicked on accept

Hi Camelia,

I cannot explain this. What you describe is exactly what happens if you click the "Decline" button on the bottom left. Please make sure to click the "Accept" button that is to the right. See arrow on image below. I tried it this morning and it worked fine for me.

I hope this helps,

Elaine

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Elaine C. Meng, Ph.D.
UCSF Chimera(X) team
Department of Pharmaceutical Chemistry
University of California, San Francisco