Thanks for this Eric, I've given the daily build (25th June) a go and it does seem to improve things. I'm now able to open files from File>Open and the window that is generated seems fine. I'll test more fully tomorrow. One additional symptom that I neglected to mention before but which still persists now (albeit to a lesser extent) is that some of the pop-up windows go black when interacted with. As an example, when using 'Fit in Map', if I change either of the two drop-down selection boxes the whole window will turn black as soon as I make a selection. This clears as soon as I move the mouse again, unless I move the mouse before the selection is properly registered (i.e. click a model name and move the mouse straight away). In this case, the window only returns to normal again if I position the mouse cursor over the window size control tab in the bottom right-hand corner. A minor 'feature', but something worth noting in case it hints at an underlying issue. I'll submit a bug report on this shortly. Many thanks for your help! Neil On 26/06/2019 18:58, Eric Pettersen wrote:
Hi Neil, I don’t know why your systems would have started having problems in the last 48 hours. Nonetheless, I suggest you try using the daily build instead of the production release. The daily build uses a newer version of the Tk windowing toolkit that Chimera relies on to draw windows, handle scrolling, etc. and that newer version in particular has some fixes for bad scrolling behavior. If the daily build fails to remedy the problem, try using Chimera’s Help→Report a Bug to make a bug report. The bug report will include many details of your hardware and software setup that will help us investigate the problem.
—Eric
Eric Pettersen UCSF Computer Graphics Lab
On Jun 26, 2019, at 9:11 AM, Neil Rzechorzek <njr48@cam.ac.uk <mailto:njr48@cam.ac.uk>> wrote:
Dear Chimera users,
Has anyone else started seeing issues with the latest stable version of Chimera on OSX Mojave? We have two new identical systems that were running perfectly as recently as 48 hours ago, but now Chimera is constantly crashing whenever we do something as trivial as File>Open or if we attempt to save a map.
To our knowledge there has been no update to Mojave, and we haven't changed our Chimera installation.
An example of the error log generated by Chimera when trying to, for example, save a map is:
while executing "4642906592_scrollBothNow" ("after" script)
File>Open windows do not scroll properly, and will instantly crash the entire program unless we change preferences to 'Open dialog starts in directory from last session = false'
Does anyone know of any recent (last ~36 hours...) changes to any supporting software? We're wondering whether there has been some silent security update at Apple that has interefered with, for example, the windowing toolkit?
Many thanks,
Neil
-- Dr. Neil Rzechorzek Senior Research Associate Department of Biochemistry University of Cambridge Sanger Building 80 Tennis Court Road Cambridge, UK CB2 1GA www.bioc.cam.ac.uk <http://www.bioc.cam.ac.uk>
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-- Dr. Neil Rzechorzek Senior Research Associate Department of Biochemistry University of Cambridge Sanger Building 80 Tennis Court Road Cambridge, UK CB2 1GA www.bioc.cam.ac.uk Biochemistry Enterprise Champion www.enterprise.cam.ac.uk Advisory Chairman - Entrepreneurial Postdocs Of Cambridge www.epoc.group.cam.ac.uk Email: njr48@cam.ac.uk Tel: +44 (0)1223 333652