
On Sun, 31 Aug 2008, hsosa@aecom.yu.edu wrote:
I just installed the latest production release version of chimera on laptop running Vista and got the following message when starting chimera:
Unable to run multisampling. Graphics hardware support request, but cannot switch while maintaining display data
I can run the program after clicking the OK button in the above message but then I cannot exit chimera.
Any idea of what is going on ?
When you get a mysterious bug with chimera, we really wish that you would submit the bug with chimera's Report a Bug dialog (in the help menu). The bug report tells us more about the configuration of your computer and then we can tailor the response appropriately. So what follows is a generic answer. Your bug appears to be an immature graphics driver. The best solution would be to upgrade your graphics driver. And ideally you would get a newer graphics driver from the laptop vendor's website, because they often customize the drivers for their hardware, but the laptop vendor's rarely update the drivers (unlike NVidia and ATI/AMD which update their desktop drivers every month), so you may need to get a newer one from the graphics manufacturer. In particular, if you have Intel graphics, get a newer driver from <http://downloadcenter.intel.com/>. Greg Couch UCSF Computer Graphics Lab