On Jul 18, 2017, at 10:34 AM, Conrad Huang <conrad@cgl.ucsf.edu> wrote:

Hi, Rosie.

Can you please try visiting

http://webservices.rbvi.ucsf.edu/opal2/dashboard

in a browser from your computer?  If you get a similar error, then I suspect that there may be some sort of network configuration at your location that requires setup for accessing certain web sites, including the Chimera web services site.  Thanks.

Conrad

On 7/18/2017 2:46 AM, Rosie Spera wrote:

Dear support,
I am trying to open Chimera's Blast Protein, but everytime I receive this error:
Traceback from web service request (connection setup):
Traceback (most recent call last):
  File "C:\Program Files\Chimera 1.11.2\share\WebServices\opal_client.py", line 11, in __init__
    self._setup(serviceName, opalURL, sessionData)
  File "C:\Program Files\Chimera 1.11.2\share\WebServices\opal_client.py", line 50, in _setup
    self.sudsClient = Client(self.serviceURL + "?wsdl", **kw)
  File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\client.py", line 115, in __init__
    self.wsdl = reader.open(url)
  File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 150, in open
    d = self.fn(url, self.options)
  File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\wsdl.py", line 136, in __init__
    d = reader.open(url)
  File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 74, in open
    d = self.download(url)
  File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\reader.py", line 92, in download
    fp = self.options.transport.open(Request(url))
  File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\https.py", line 62, in open
    return HttpTransport.open(self, request)
  File "C:\Program Files\Chimera 1.11.2\bin\lib\site-packages\suds_jurko-0.6-py2.7.egg\suds\transport\http.py", line 69, in open
    raise TransportError(str(e), e.code, e.fp)
TransportError: HTTP Error 407: Proxy Authentication Required
Typically, if you get a TypeError, it's a problem on the remote server
and it should be fixed shortly.  If you get a different error or
get TypeError consistently for more than a day, please report the
problem using the Report a Bug... entry in the Help menu.  Please
include the traceback printed above as part of the problem description.
Traceback from Blastp request:
Traceback (most recent call last):
  File "C:\Program Files\Chimera 1.11.2\share\blastpdb\ParserBlastP.py", line 361, in _initBlast
    self.opal = OpalService(self.ServiceName)
  File "C:\Program Files\Chimera 1.11.2\share\WebServices\opal_client.py", line 21, in __init__
    raise NonChimeraError("Web service appears "
NonChimeraError: Web service appears to be down.  See Reply Log for more details.
Typically, if you get a TypeError, it's a problem on the remote server
and it should be fixed shortly.  If you get a different error or
get TypeError consistently for more than a day, please report the
problem using the Report a Bug... entry in the Help menu.  Please
include the traceback printed above as part of the problem description.
Blast web service appears to be down.  See Reply Log for more details.
I have configured Chimera to use the proxy server and I have saved the setting.
I hope any help.
Best wishes
Inviato da Outlook <http://aka.ms/weboutlook>
_______________________________________________
Chimera-users mailing list: Chimera-users@cgl.ucsf.edu
Manage subscription: http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users

_______________________________________________
Chimera-users mailing list: Chimera-users@cgl.ucsf.edu
Manage subscription: http://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users