Hi Eric,

It's an error I've encountered on 2 separate windows pcs (laptop and desktop) with the same session file, but other ubuntu pcs were able to open it. Haven't tried with a mac yet - that's next. I've checked for driver update on desktop with nvidia experience, but it says I'm up-to-date. My laptop uses integrated intel graphics. Laptop manufacturer says there's no update, and windows update also had nothing.

I didn't think it would be a graphics driver issue since debug got past "initializing graphics"?

Alex
From: Eric Pettersen <pett@cgl.ucsf.edu>
Sent: Tuesday, September 17, 2024 7:54 PM
To: Alexander Lee <Alex.H.Lee@outlook.com>
Cc: chimera-users@cgl.ucsf.edu <chimera-users@cgl.ucsf.edu>
Subject: Re: [Chimera-users] Error when opening session file cross-platform
 
Hi Alexander,
This error typically occurs because of some bug in the driver for your graphics card. You need to go to the web site for the manufacturer of your graphics card, and download and install the latest driver for your card.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

On Sep 17, 2024, at 4:00 PM, Alexander Lee via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:

Apologies, I had accidentally sent this email to the ChimeraX platform. Now reposting it to the Chimera mail platform.


 
I created a python session file on ubuntu and tried to open it on windows. Ubuntu was using Chimera 1.18 build 42535 but windows was using 1.18 build 42531. I've tried updating chimera on windows, but it said I was on the latest version already. When I open it on ubuntu on another desktop or from where I created it, it works. My session file is ~ 1.5 GB including smoothed trajectory. What should I do?

Here are the outputs after running debug on windows:
Cannot execute 'gzip': no automatic decompression of .Z files

initializing general preferences
loading Tix
initializing graphics
create application
loading Pmw
creating main window
creating menus
creating toolbar
creating viewer
initializing OpenGL
initializing preferences
initializing dialogs
initializing COM
initializing extensions
Return code: -1073741819
Press return or enter to to exit

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