problem (exit code -1073741819)

Hello, I hope you are doing well. I have problem launching the chimera tool (error code: -1073741819), I don't know exactly where the problem is. Please, can you help me? Thank you [image: image.png] -- *Ichrak BENAMRI* PhD Student in Bioinfomatics *+212648548583* ichrakbenamri@gmail.com Systems and Data Engineering Team, National School of Applied Sciences, Abdelmalek Essaâdi University, BP1818 Route Ziaten, 90 000, Tangier, Morocco Chlamydiae and Mycoplasma Laboratory, Institut Pasteur du Maroc, Casablanca, Morocco

Generally weird start up errors are usually due to bugs with the graphics driver. So the recommendation is to upgrade your graphics driver. That said, sometimes the newer graphics drivers introduce bugs, and you need to revert to an earlier version. In your case, please prepare the following information and sent it to chimera-bugs@cgl.ucsf.edu: (1) Run "Chimera - Debug" from the start menu. That will pop up a window that shows more about the startup process. Ideally, you will copy and paste the text from that window for the bug report. A screenshot of the window is okay, but not preferred. (2) Run the dxdiag program. Click on "Save All Information" to save the information into a file, and attach that file to the bug report. With that bug report, we will be able to give you specific recommendations on how to fix your problem. HTH, Greg On 4/22/2021 5:04 PM, Ichrak Benamri wrote:
Hello, I hope you are doing well. I have problem launching the chimera tool (error code: -1073741819), I don't know exactly where the problem is. Please, can you help me? Thank you
image.png
--
*Ichrak BENAMRI*
PhD Student in Bioinfomatics* *
/+212648548583/
ichrakbenamri@gmail.com <mailto:ichrakbenamri@gmail.com>
Systems and Data Engineering Team, National School of Applied Sciences,
Abdelmalek Essaâdi University, BP1818 Route Ziaten, 90 000, Tangier, Morocco
Chlamydiae and Mycoplasma Laboratory, Institut Pasteur du Maroc, Casablanca, Morocco
_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
participants (2)
-
Greg Couch
-
Ichrak Benamri