
Hi, Whenever I open the chimera after the installation, it gives me an error 'pythonw.exe has stopped working'. It didn't matter the version of the chimera. Please what I need to do to resolve the problem. Thanks, Hunmin (Mike) Jung Department of Chemistry Texas A&M University (979)862-7639

Hi Mike, Probably the first thing you should do is make sure that the drivers for your graphics card are up to date. If Chimera continues to fail with up-to-date drivers, then run Chimera in "debug" mode and let us know what the output is. You might want to send that to chimera-bugs@cgl.ucsf.edu rather than chimera-users. That will open a ticket in our bug database for your problem and will avoid having everyone on this list receiving the details of your problem -- which probably wouldn't interest them very much. This previous mail on chimera-users details how to run Chimera in debug mode: http://plato.cgl.ucsf.edu/pipermail/chimera-users/2008-September/003120.html --Eric Eric Pettersen UCSF Computer Graphics Lab http://www.cgl.ucsf.edu On Nov 29, 2010, at 2:55 PM, Hunmin JUNG wrote:
Hi,
Whenever I open the chimera after the installation, it gives me an error 'pythonw.exe has stopped working'. It didn't matter the version of the chimera. Please what I need to do to resolve the problem.
participants (2)
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Eric Pettersen
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Hunmin JUNG