HI I am trying to use the app for my gene but When I try to open the gene in the Chimera because it shows me an error. Please reply me as soon as possible Thank you IMPORTANT NOTICE OF DISCLAIMER The information in this e-mail and any attachments is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you are not an intended recipient, please delete the message and any attachments and notify the sender of misdelivery. Any views expressed by an individual within this e-mail do not necessarily reflect the view(s) of UCSI University wholly owned by UCSI Education Sdn. Bhd. and shall include but not limited to UCSI Group Holdings Sdn. Bhd. and all of its subsidiaries and associated companies.
Sorry, but it is not possible to answer this question without much more information. You would have to say exactly what you did: Is "your gene" a file? Is it a sequence, or is a 3D structure? What format is the file? What steps did you use to open it (menu? command?)? What was the error message? It may be that you did something wrong. However, if you really think there is a bug in the program, do not send e-mail here. Instead, right after you get the error, use menu: Help... Report a Bug and enter all the information needed for us to generate the same error when we try the same steps, including attaching the input file if you have one, and including your e-mail address if you want an answer. Then the report automatically includes the error message, and what kind of computer you are using, and what version of Chimera you are using. Good luck, Elaine ----- Elaine C. Meng, Ph.D. UCSF Chimera(X) team Department of Pharmaceutical Chemistry University of California, San Francisco
On May 7, 2021, at 8:56 AM, Fatma Elzahra Alhuassein Elfourtia <1001643244@ucsiuniversity.edu.my> wrote:
HI I am trying to use the app for my gene but When I try to open the gene in the Chimera because it shows me an error. Please reply me as soon as possible Thank you
participants (2)
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Elaine Meng -
Fatma Elzahra Alhuassein Elfourtia