
Hello, I installed the latest version of UCSF CHIMERA 1.17.3 on my win11 computer. After the installation, a window of related Settings kept coming up, and the EDGE browser was automatically opened to go to the CHIMERA help website. May I ask why? Now as long as you use this software, it keeps popping up small Windows, and the EDGE browser has been playing websites, like a virus, and it can't be used at all. | | yongsheng_zhao | | yongsheng_zhao2023@163.com |

Hi Yongsheng, We have had this reported maybe a half dozen times in the last 15 years, always on Windows. It’s certainly nothing that Chimera is doing, or it would happen to everybody. There are two plausible explanations I can think of. One is that some malware is installed on your machine and is doing this to Chimera and the Edge browser. The other explanation is that a key on your keyboard is stuck (such as F1) or your keyboard is defective. To test this possibility, unplug your keyboard before clicking on Chimera. --Eric Eric Pettersen UCSF Computer Graphics Lab
On Dec 7, 2023, at 6:36 PM, yongsheng_zhao via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:
Hello, I installed the latest version of UCSF CHIMERA 1.17.3 on my win11 computer. After the installation, a window of related Settings kept coming up, and the EDGE browser was automatically opened to go to the CHIMERA help website. May I ask why? Now as long as you use this software, it keeps popping up small Windows, and the EDGE browser has been playing websites, like a virus, and it can't be used at all.
<4D946B39-0844-4B7D-9305-FB5F263E2265.png>
<3183EE52-163C-4809-8087-8E3F30562B83.png>
yongsheng_zhao yongsheng_zhao2023@163.com <https://dashi.163.com/projects/signature-manager/detail/index.html?ftlId=1&name=yongsheng_zhao&uid=yongsheng_zhao2023%40163.com&iconUrl=https%3A%2F%2Fmail-online.nosdn.127.net%2Fwzpmmc%2F7b4eb69528c68d4e410933ac731e0114.jpg&items=%5B%22%22%2C%22yongsheng_zhao2023%40163.com%22%2C%22%22%2C%22%22%2C%22%22%5D>_______________________________________________ Chimera-users mailing list -- chimera-users@cgl.ucsf.edu To unsubscribe send an email to chimera-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimera-users@cgl.ucsf.edu/

I think the problem lies in the newest Windows 11 version. As far as I'm concerned, many users reported this problem after August this year.

Also, depending on what you wanted to use Chimera for, you could consider using our newer ChimeraX program instead which AFAIK does not suffer from this problem. --Eric Eric Pettersen UCSF Computer Graphics Lab
On Dec 11, 2023, at 11:49 PM, jeanxy599--- via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:
I think the problem lies in the newest Windows 11 version. As far as I'm concerned, many users reported this problem after August this year. _______________________________________________ Chimera-users mailing list -- chimera-users@cgl.ucsf.edu To unsubscribe send an email to chimera-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimera-users@cgl.ucsf.edu/
participants (3)
-
Eric Pettersen
-
jeanxy599@163.com
-
yongsheng_zhao