
Hello, My Ubuntu 20.04 in Oracle VM VirtualBox can run ChimeraX 1.2.5 and the latest daily build without any issues (aside from the VM lag). It looks like it only has OpenGL ES version 3.2, OpenGL version 3.1, and my host computer (Windows) has OpenGL version 4.6. I don't get any warning when launching ChimeraX in my VM. My Oracle VirtualBox version is 6.1.26 r145957. I've only used it couple of times, and I don't recall changing any settings. I don't know why it works for me and not you, but let me know if I can share additional info or settings. Like Greg said, ChimeraX's performance on my VM is not great. I only used this VM to figure out why menus on my bundle's tools weren't appearing for some users. The Ubuntu desktop environment I installed (Unity) is one of the desktop environments with a magical setting that made my menus disappear. I don't think I'd recommend using a VM outside of debugging things like this if you can run a native version of ChimeraX. Tony ________________________________ From: ChimeraX-users <chimerax-users-bounces@cgl.ucsf.edu> on behalf of Amaya Cuesta, Joan via ChimeraX-users <chimerax-users@cgl.ucsf.edu> Sent: Wednesday, October 20, 2021 4:01 PM To: chimerax-users@cgl.ucsf.edu <chimerax-users@cgl.ucsf.edu> Subject: [chimerax-users] ChimeraX issue [EXTERNAL SENDER - PROCEED CAUTIOUSLY] Dear ChimeraX Team, I’m trying to use ChimeraX on my VM (Ubuntu 20.04.01), but I’m having the error on the screenshot attached below. [cid:9BC588B9688EAB4CB8E575A70C0FFCD5@eurprd05.prod.outlook.com] I tried to update OpenGL to 3.3, and on the terminal it seems that it installed everything but then when I try to open again I’m getting the same issue. I tried to update OpenGL following this: https://www.reddit.com/r/Ubuntu/comments/8tpq05/how_can_update_my_display_dr... But always when I do the command: glxinfo | grep "OpenGL version" , it shows: “OpenGL version string: 3.1 Mesa 21.0.3”. Not sure why it is not updating to 3.3 while all the other packages are upgraded. Could you please advice? Kind regards Joan Cuesta (BSc) Viral Zoonoses Research Scientist Rabies and Viral Zoonoses Group Animal & Plant Health Agency (APHA) Internal extension: 71528 External: 02087201528 | Email: Joan.Cuesta@apha.gov.uk<mailto:Joan.Cuesta@apha.gov.uk> Website: www.gov.uk/apha<http://www.gov.uk/apha> | Twitter: @APHAgovuk<http://www.twitter.com/aphagovuk> | Facebook: aphagov<http://www.facebook.com/aphagov> Address: APHA Weybridge, Woodham Lane, New Haw, Addlestone, Surrey KT15 3NB, UK Working hours – Monday – Friday, 9 – 5:30 pm Department for Environment, Food and Rural Affairs (Defra) This email and any attachments is intended for the named recipient only. If you have received it in error you have no authority to use, disclose, store or copy any of its contents and you should destroy it and inform the sender. Whilst this email and associated attachments will have been checked for known viruses whilst within Defra systems we can accept no responsibility once it has left our systems. Communications on Defra's computer systems may be monitored and/or recorded to secure the effective operation of the system and for other lawful purposes.