I managed to reproduce this where ChimeraX starts on an old Windows 7 machine, seems to flash an error dialog then vanishes. I’ll debug it. Maybe no one ever said but ChimeraX is compiled on Windows 10 and we don’t intend to support Windows 7 — if it works on that it just luck. That said, it does work without problems on our Windows 7 machine which has an up to date graphics driver.

On Jun 16, 2017, at 12:19 PM, Hernando J Sosa <hernando.sosa@einstein.yu.edu> wrote:

The latest daily version doesn't hang but the program closes immediately after the main window opens.

Best

Hernando

From: Tom Goddard [mailto:goddard@sonic.net]
Sent: Wednesday, June 14, 2017 8:41 PM
To: Hernando J Sosa
Cc: chimerax-users@cgl.ucsf.edu
Subject: Re: [chimerax-users] Initialzing core

Hi Hernando,

This was a bug in ChimeraX, probably recently introduced where it fails the first time you try to start it because its toolshed cache file does not exist. I’ve fixed it — in tonight’s build if it succeeds. Thanks for reporting the problem.

Tom

On Jun 13, 2017, at 11:47 AM, Hernando J Sosa wrote:

Dear ChimeraX team,

I just downloaded/installed ChimeraX (64 for windows, latest daily build & PC running Windows 7) but when starting the programs hangs with the message Initializing Core and an image of the group (Nice picture though!). Anything I should do differently? (Chimera 11.2 runs fine in the same computer).

Thanks

Hernando

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