Hi Mark, Thank you for report this but we’re aware of the issue; see "Download Links for ChimeraX 1.11 broken” on chimeras-users. As I said in that thread: We are working on releasing 1.11 at the moment. [ . . . ] You can expect them to work again in about an hour. — Zach
On 16 Dec 2025, at 21:31, Mark Guthridge via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:
Dear Sir/Madam I am getting an Internal Sever Error when trying to download ChimeraX from https://www.rbvi.ucsf.edu/chimerax/download.html The error message indicates, “contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.” The times of the errors occurred between 4:20pm and 4:30pm AEDT (ie. in the 10min period before I sent this email so you can check logs for my timezone). My IP is 14.2.62.78 The errors occur: • After deleting my cache • In multiple browsers (chrome, firefox, edge) • For multiple releases of ChimeraX spanning 2017-2025 • My local home network and also my phone hotspot • For both ChimeraX and Chimera • Incognito browser Could you please help? Cheers Mark Could you please help A/Professor Mark Guthridge Room L2.09.02 Centre for Cellular and Molecular Biology (CCMB) School of Life & Env. Sciences Deakin University Burwood Highway Burwood VIC 3125 +61 3 924 45796
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