Hi Joseph,

  To see why ChimeraX is failing to start on Windows, run it from a Windows Command Prompt as follows (two dashes in --debug)

"C:\Program Files\ChimeraX 1.0\bin\ChimeraX-console.exe" --debug

and send us the error message this gives.

Tom


On Jun 17, 2020, at 1:51 AM, Joseph Chamieh <joseph.chamieh@umontpellier.fr> wrote:

Dear ChimeraX developers,
First I would like to thank you for your wonderful job. I was looking for a software able to modelize my peptide in 3D and do all the calculations on it and I found ChimeraX yesterday, I downloaded and installed the software and directly found it as the best answer for my “problems”, however it worked in the morning and after a restarting of my laptop on midday, I was not able to start the software, so I uninstalled/reinstalled, I restarted again but since then I could not find the solution, I use an HP laptop Win 10 64 bit, I attached the dxdiag summary.
I would appreciate it if you could help me find the solution.
Best regards
Joseph
 
_____________________________________________________________________
Joseph Chamieh, PhD, HDR
Institut des Biomolécules Max Mousseron, UMR CNRS 5247, 
Université de Montpellier, 
Place Eugène Bataillon, case courrier 1706,
F-34095 Montpellier Cedex 5, France
Phone: +33 4 67 14 39 20
Fax: +33 4 67 63 10 46
______________________________________________________________________
 
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