Sounds like you should uninstall ChimeraX and reinstall it. Maybe check if you disk is out of space. I do not remember ever hearing that the ChimeraX Windows installer failed, so there is likely something unusual about your computer system.

On Jun 4, 2023, at 4:22 AM, Dmitry A. Semchonok via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:

Dear colleagues,
We have a certain issue with ChimeraX installation on Windows 10.

It doesn’t start.
I also suspect the installation did work as it usually does - there was no Python compilation at the end of the installation.

Please advise how to fix the installation.
What shall we check?

Many thanks for considering my request.

Sincerely,
Dmitry

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