Good Afternoon,

Hope this email finds you well. I am reaching out to your regarding an issue after successfully installed the latest version of Chimera X on one of my user he is using windows desktop and not able to open it. Even though I tried it multiple versions same issue persist. I installed the same version on my laptop without any issues and working fine. Is there anything need to do differently so it can open on desktop. Much appreciated for your help

Thank you

Shohaib Haroon

Desktop Support Technician

Information Resources Management Branch

Eunice Kennedy Shriver National Institute of Child Health and Human Development

6710B Rockledge Drive, Bethesda, MD 20817

cell:301-275-0276

Email: shohaib.haroon@nih.gov