Hi Clara, If you are on Windows, perhaps the ChimeraX troubleshooting web page will help https://www.rbvi.ucsf.edu/chimerax/docs/troubleshoot.html The most common problem is a bad graphics driver. Tom

On Feb 11, 2022, at 1:17 PM, Clara Kjerfve via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:

Hello,

I have downloaded the updated daily version of your software but am unable to open the app. I have updated to the newest software and still not able to open it. Can you please send me some steps on how to proceed. Thank you.

Clara Kjerfve _______________________________________________ ChimeraX-users mailing list ChimeraX-users@cgl.ucsf.edu Manage subscription: https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users