Hello,
I have downloaded the updated daily version of your software but am unable to open the app. I have updated to the newest software and still not able to open it. Can you please send me some steps on how to proceed. Thank you.
Clara Kjerfve
Hi Clara,
If you are on Windows, perhaps the ChimeraX troubleshooting web page will help
https://www.rbvi.ucsf.edu/chimerax/docs/troubleshoot.html
The most common problem is a bad graphics driver.
Tom
On Feb 11, 2022, at 1:17 PM, Clara Kjerfve via ChimeraX-users chimerax-users@cgl.ucsf.edu wrote:
Hello,
I have downloaded the updated daily version of your software but am unable to open the app. I have updated to the newest software and still not able to open it. Can you please send me some steps on how to proceed. Thank you.
Clara Kjerfve _______________________________________________ ChimeraX-users mailing list ChimeraX-users@cgl.ucsf.edu Manage subscription: https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users
participants (2)
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Clara Kjerfve
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Tom Goddard