Saverio reports his problem where ChimeraX "preset original" hung was solved by updating his graphics driver.

Tom

Begin forwarded message:

From: svle@tiscali.it Subject: Re: [chimerax-users] Problem with preset original command in Chimerax 1.2.5 Date: June 26, 2021 at 1:21:04 AM PDT To: Tom Goddard

I have upgraded the graphics driver by a program from AMD website and now it seems that all is working fine and the graphics operations are more responsive and faster. The picture is very nice. I have used the Report a Bug before and after the driver upgrading to give driver version information.

Many thanks. Saverio Il 25.06.2021 21:05 Tom Goddard ha scritto:

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These commands work fine for me in ChimeraX 1.2.5 on Windows 10. It is likely a bug in your graphics driver. Updating your graphics driver might fix it. You can use ChimeraX menu entry Help / Report a Bug and then we will see what graphics card and driver you are using which may give us further ideas. By the way maybe you will like preset cylinders/stubs shown below. Tom

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On Jun 25, 2021, at 12:34 AM, svle--- via ChimeraX-users <chimerax-users@cgl.ucsf.edu mailto:chimerax-users@cgl.ucsf.edu> wrote:

Hi, I have a problem with Chimerax 1.2.5 on windows 10. In the command line I use the following:

open 5u1c ( ok ) preset riboon (ok) preset original

After the last command the application freezes and I must to kill it.

What I can do?

Thanks

Saverio

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