Trouble running ChimeraX 1.3 on Windows 7

Hi there, I got this error message "api-ms-win-core-path-l1-1-0.dll is missing" when i tried to run ChimeraX 1.3 after installation. My OS is Window 7 and I have no trouble running ChimeraX 1.2.5. I greatly appreciate your help. Yu Zhou

ChimeraX is not supported on Windows 7 as indicated on the ChimeraX download page where it says Windows 10. Microsoft declared Windows 7 was end-of-life (no security fixes) in January 2020. Tom
On Apr 27, 2022, at 6:37 AM, Yu Zhou via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:
Hi there,
I got this error message "api-ms-win-core-path-l1-1-0.dll is missing" when i tried to run ChimeraX 1.3 after installation.
My OS is Window 7 and I have no trouble running ChimeraX 1.2.5.
I greatly appreciate your help.
Yu Zhou
_______________________________________________ ChimeraX-users mailing list ChimeraX-users@cgl.ucsf.edu Manage subscription: https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users
participants (2)
-
Tom Goddard
-
Yu Zhou