Greetings, I am trying to download ChimeraX in my windows laptop but an error message appears (attached below) right after accepting the terms and conditions. I am selecting the ChimeraX-1.11.1.exe version. "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log."
Hi Jorge, This must have been some kind of temporary error. I was just able to download the Windows installer with no issues. Please try again. --Eric Eric Pettersen UCSF Computer Graphics Lab
On Feb 11, 2026, at 12:11 PM, JORGE Y GARAY-COLON via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:
Greetings, I am trying to download ChimeraX in my windows laptop but an error message appears (attached below) right after accepting the terms and conditions. I am selecting the ChimeraX-1.11.1.exe version.
"Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log."
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participants (2)
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Eric Pettersen -
JORGE Y GARAY-COLON