issue with ChimeraX 1.10 in snapdragon windows 11

Hello, I am reaching out to ask if there are any compatibility issues with ChimeraX 1.10 in Snapdragon Windows 11. The earlier version, 1.9, worked, but 1.10 doesn't. Is this a known issue with the Snapdragon architecture? Thanks, Satchal Erramilli ============================================================ This electronic message transmission and any attachments are confidential and/or proprietary and may constitute legally privileged information of Meso Scale Diagnostics, LLC. The information is intended for solely the use of "chimerax-users@cgl.ucsf.edu" <chimerax-users@cgl.ucsf.edu>. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of this information is strictly prohibited. You are not authorized to retain it in any form nor to re-transmit it, and you should destroy this email immediately. If you have received this electronic transmission in error, please notify us by telephone (240-314-2600) or by electronic mail to the sender of this email, "Erramilli, Satchal" <SErramilli@meso-scale.com>, immediately. ===========================================================

Hi Satchal, We don't have a ChimeraX Windows ARM distribution (Snapdragon is an ARM CPU rather than an Intel CPU). So ChimeraX can only work on a Snapdragon machine by running the Windows Intel ChimeraX under emulation. I don't know why ChimeraX 1.9 would work while 1.10 does not. That could be due to something in the Qt window toolkit used by ChimeraX. I think the main trouble spot with emulation might be that ChimeraX uses OpenGL 3D graphics so the Prism emulation used by Snapdragon to run Intel programs would have to be able to handle OpenGL graphics. When you say it does not work do you mean ChimeraX 1.10 won't start, or it starts but does not display molecules? Tom
On Jul 23, 2025, at 12:11 PM, Erramilli, Satchal via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:
Hello,
I am reaching out to ask if there are any compatibility issues with ChimeraX 1.10 in Snapdragon Windows 11. The earlier version, 1.9, worked, but 1.10 doesn’t. Is this a known issue with the Snapdragon architecture?
Thanks, Satchal Erramilli ============================================================ This electronic message transmission and any attachments are confidential and/or proprietary and may constitute legally privileged information of Meso Scale Diagnostics, LLC. The information is intended for solely the use of "chimerax-users@cgl.ucsf.edu <mailto:chimerax-users@cgl.ucsf.edu>" <chimerax-users@cgl.ucsf.edu <mailto:chimerax-users@cgl.ucsf.edu>>. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of this information is strictly prohibited. You are not authorized to retain it in any form nor to re-transmit it, and you should destroy this email immediately.
If you have received this electronic transmission in error, please notify us by telephone (240-314-2600) or by electronic mail to the sender of this email, "Erramilli, Satchal" <SErramilli@meso-scale.com <mailto:SErramilli@meso-scale.com>>, immediately. ===========================================================
_______________________________________________ ChimeraX-users mailing list -- chimerax-users@cgl.ucsf.edu <mailto:chimerax-users@cgl.ucsf.edu> To unsubscribe send an email to chimerax-users-leave@cgl.ucsf.edu <mailto:chimerax-users-leave@cgl.ucsf.edu> Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimerax-users@cgl.ucsf.edu/

Dear ChimeraX, Please unsubscribe me from the mail list. Thanks. Shuai -----原始邮件----- 发件人:"Tom Goddard via ChimeraX-users" <chimerax-users@cgl.ucsf.edu> 发送时间:2025-07-24 11:26:29 (星期四) 收件人: "Erramilli, Satchal" <SErramilli@meso-scale.com> 抄送: "chimerax-users@cgl.ucsf.edu" <chimerax-users@cgl.ucsf.edu> 主题: [chimerax-users] Re: issue with ChimeraX 1.10 in snapdragon windows 11 Hi Satchal, We don't have a ChimeraX Windows ARM distribution (Snapdragon is an ARM CPU rather than an Intel CPU). So ChimeraX can only work on a Snapdragon machine by running the Windows Intel ChimeraX under emulation. I don't know why ChimeraX 1.9 would work while 1.10 does not. That could be due to something in the Qt window toolkit used by ChimeraX. I think the main trouble spot with emulation might be that ChimeraX uses OpenGL 3D graphics so the Prism emulation used by Snapdragon to run Intel programs would have to be able to handle OpenGL graphics. When you say it does not work do you mean ChimeraX 1.10 won't start, or it starts but does not display molecules? Tom On Jul 23, 2025, at 12:11 PM, Erramilli, Satchal via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote: Hello, I am reaching out to ask if there are any compatibility issues with ChimeraX 1.10 in Snapdragon Windows 11. The earlier version, 1.9, worked, but 1.10 doesn’t. Is this a known issue with the Snapdragon architecture? Thanks, Satchal Erramilli ============================================================ This electronic message transmission and any attachments are confidential and/or proprietary and may constitute legally privileged information of Meso Scale Diagnostics, LLC. The information is intended for solely the use of "chimerax-users@cgl.ucsf.edu" <chimerax-users@cgl.ucsf.edu>. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of this information is strictly prohibited. You are not authorized to retain it in any form nor to re-transmit it, and you should destroy this email immediately. If you have received this electronic transmission in error, please notify us by telephone (240-314-2600) or by electronic mail to the sender of this email, "Erramilli, Satchal" <SErramilli@meso-scale.com>, immediately. =========================================================== _______________________________________________ ChimeraX-users mailing list -- chimerax-users@cgl.ucsf.edu To unsubscribe send an email to chimerax-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimerax-users@cgl.ucsf.edu/

I will be out of office from 9/4 to 20/4 of April, Happy Passover, Fabian On 24 Jul 2025, at 9:28, 乔帅 via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:
Dear ChimeraX, > Please unsubscribe me from the mail list. Thanks. > > Shuai > > > -----原始邮件----- 发件人: "Tom Goddard via ChimeraX-users" <chimerax-users@cgl.ucsf.edu> 发送时间: 2025-07-24 11:26:29 (星期四) 收件人: "Erramilli, Satchal" <SErramilli@meso-scale.com> 抄送: "chimerax-users@cgl.ucsf.edu" <chimerax-users@cgl.ucsf.edu> 主题: [chimerax-users] Re: issue with ChimeraX 1.10 in snapdragon windows 11
Hi Satchal,
We don't have a ChimeraX Windows ARM distribution (Snapdragon is an ARM CPU rather than an Intel CPU). So ChimeraX can only work on a Snapdragon machine by running the Windows Intel ChimeraX under emulation. I don't know why ChimeraX 1.9 would work while 1.10 does not. That could be due to something in the Qt window toolkit used by ChimeraX. I think the main trouble spot with emulation might be that ChimeraX uses OpenGL 3D graphics so the Prism emulation used by Snapdragon to run Intel programs would have to be able to handle OpenGL graphics.
When you say it does not work do you mean ChimeraX 1.10 won't start, or it starts but does not display molecules?
Tom
On Jul 23, 2025, at 12:11 PM, Erramilli, Satchal via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote: Hello, I am reaching out to ask if there are any compatibility issues with ChimeraX 1.10 in Snapdragon Windows 11. The earlier version, 1.9, worked, but 1.10 doesn’t. Is this a known issue with the Snapdragon architecture? Thanks, Satchal Erramilli ============================================================ > This electronic message transmission and any attachments are confidential and/or proprietary and may constitute legally privileged information of Meso Scale Diagnostics, LLC. The information is intended for solely the use of "chimerax-users@cgl.ucsf.edu" <chimerax-users@cgl.ucsf.edu>. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of this information is strictly prohibited. You are not authorized to retain it in any form nor to re-transmit it, and you should destroy this email immediately. If you have received this electronic transmission in error, please notify us by telephone (240-314-2600) or by electronic mail to the sender of this email, "Erramilli, Satchal" <SErramilli@meso-scale.com>, immediately. > =========================================================== _______________________________________________ ChimeraX-users mailing list -- chimerax-users@cgl.ucsf.edu To unsubscribe send an email to chimerax-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimerax-users@cgl.ucsf.edu/
_______________________________________________ ChimeraX-users mailing list -- chimerax-users@cgl.ucsf.edu To unsubscribe send an email to chimerax-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimerax-users@cgl.ucsf.edu/

Instructions for how to to unsubscribe are at the bottom of every message. Thanks, Elaine
On Jul 23, 2025, at 11:28 PM, 乔帅 via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:
Dear ChimeraX,
Please unsubscribe me from the mail list. Thanks.
Shuai
-----原始邮件----- 发件人: "Tom Goddard via ChimeraX-users" <chimerax-users@cgl.ucsf.edu> 发送时间: 2025-07-24 11:26:29 (星期四) 收件人: "Erramilli, Satchal" <SErramilli@meso-scale.com> 抄送: "chimerax-users@cgl.ucsf.edu" <chimerax-users@cgl.ucsf.edu> 主题: [chimerax-users] Re: issue with ChimeraX 1.10 in snapdragon windows 11
Hi Satchal,
We don't have a ChimeraX Windows ARM distribution (Snapdragon is an ARM CPU rather than an Intel CPU). So ChimeraX can only work on a Snapdragon machine by running the Windows Intel ChimeraX under emulation. I don't know why ChimeraX 1.9 would work while 1.10 does not. That could be due to something in the Qt window toolkit used by ChimeraX. I think the main trouble spot with emulation might be that ChimeraX uses OpenGL 3D graphics so the Prism emulation used by Snapdragon to run Intel programs would have to be able to handle OpenGL graphics.
When you say it does not work do you mean ChimeraX 1.10 won't start, or it starts but does not display molecules?
Tom
On Jul 23, 2025, at 12:11 PM, Erramilli, Satchal via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:
Hello, I am reaching out to ask if there are any compatibility issues with ChimeraX 1.10 in Snapdragon Windows 11. The earlier version, 1.9, worked, but 1.10 doesn’t. Is this a known issue with the Snapdragon architecture? Thanks, Satchal Erramilli ============================================================ This electronic message transmission and any attachments are confidential and/or proprietary and may constitute legally privileged information of Meso Scale Diagnostics, LLC. The information is intended for solely the use of "chimerax-users@cgl.ucsf.edu" <chimerax-users@cgl.ucsf.edu>. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of this information is strictly prohibited. You are not authorized to retain it in any form nor to re-transmit it, and you should destroy this email immediately. If you have received this electronic transmission in error, please notify us by telephone (240-314-2600) or by electronic mail to the sender of this email, "Erramilli, Satchal" <SErramilli@meso-scale.com>, immediately. =========================================================== _______________________________________________ ChimeraX-users mailing list -- chimerax-users@cgl.ucsf.edu To unsubscribe send an email to chimerax-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimerax-users@cgl.ucsf.edu/
_______________________________________________ ChimeraX-users mailing list -- chimerax-users@cgl.ucsf.edu To unsubscribe send an email to chimerax-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimerax-users@cgl.ucsf.edu/
participants (5)
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Elaine Meng
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Erramilli, Satchal
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Fabian Glaser
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Tom Goddard
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乔帅