Re: [chimerax-users] [Chimera-users] Debug
As soon as I start Chimera, the error message appears. I don't know how to report a bug to you. help me -----Original Message----- From: "Eric Pettersen"<pett@cgl.ucsf.edu> To: "안예림"<cp7617@naver.com>; Cc: <chimera-users@cgl.ucsf.edu>; Sent: 2021-03-30 (화) 03:36:23 (GMT+09:00) Subject: Re: [Chimera-users] Debug You should start Chimera and immediately use Help→Report A Bug to send a bug report to us, with a short description of the problem like you provided here. That will automatically provide us with many details about the machine you are using and the version of Chimera you are running. We can carry on from there, since I imagine this problem is only affecting you and therefore other people on this mailing list wouldn't want to get mail about all the details of this problem. --Eric Eric Pettersen UCSF Computer Graphics Lab On Mar 28, 2021, at 10:28 PM, 안예림 <cp7617@naver.com> wrote: Hi I have tried to make a movie of MD simulation by Chimera. I could be done one time, then for other MD’s it exits abnormally with the code -1073741819. Even I have decreased the size of .xtc file, it exits abnormally yet. Please check my capture picture. I have reinstalled chimera, but the problem did not resolve.What should I have to do ? I need your assistant. Thanksbe <20210329_142325.png>_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Hi, Your original message makes no sense to me then. What difference would the size of your .xtc file make if you can't even start Chimera? At any rate, I see that you have also sent mail to chimera-bugs. We will continue this there. --Eric
On Mar 29, 2021, at 7:57 PM, 안예림 <cp7617@naver.com> wrote:
As soon as I start Chimera, the error message appears. I don't know how to report a bug to you. help me
-----Original Message----- From: "Eric Pettersen"<pett@cgl.ucsf.edu> To: "안예림"<cp7617@naver.com>; Cc: <chimera-users@cgl.ucsf.edu>; Sent: 2021-03-30 (화) 03:36:23 (GMT+09:00) Subject: Re: [Chimera-users] Debug
Hi, You should start Chimera and immediately use Help→Report A Bug to send a bug report to us, with a short description of the problem like you provided here. That will automatically provide us with many details about the machine you are using and the version of Chimera you are running. We can carry on from there, since I imagine this problem is only affecting you and therefore other people on this mailing list wouldn't want to get mail about all the details of this problem.
--Eric
Eric Pettersen UCSF Computer Graphics Lab
On Mar 28, 2021, at 10:28 PM, 안예림 <cp7617@naver.com <mailto:cp7617@naver.com>> wrote:
Hi I have tried to make a movie of MD simulation by Chimera. I could be done one time, then for other MD’s it exits abnormally with the code -1073741819. Even I have decreased the size of .xtc file, it exits abnormally yet. Please check my capture picture.
I have reinstalled chimera, but the problem did not resolve. What should I have to do ? I need your assistant. Thanks be
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안예림