Both chimera (x86) and chimera (x86-64) fail to run on Windows 8
Hi, I have a Windows 8 pro machine, 64-bit 8 GB RAM Core i3 and Quadro FX 570. When I start Chimera (x86 and x86-64), I see the splash screen then it says "pythonw.exe has stopped working". When I add --debug: Cannot execute 'gzip': no automatic decompression of .Z files initializing general preferences loading Tix initializing graphics I managed to cause windows to try to send an error report, which captured these files: C:\Users\dek\AppData\Local\Temp\WERF405.tmp.appcompat.txt C:\Users\dek\AppData\Local\Temp\WERF464.tmp.mdmp if those are useful for debugging, I can provide them.
Your Chimera is dying too early for it to be a normal bug. Since it is right after the "initializing graphics" message, please try updating the graphics driver to the latest from NVIDIA, and double check that your are using a 24/32 bit framebuffer instead of a 16 bit one (if you don't have a choice, then you're fine). If that doesn't fix it, then please file a bug at http://www.cgl.ucsf.edu/cgi-bin/chimera_bug_report_2.py and we'll go from there. HTH, Greg On 06/24/2013 08:19 PM, David Konerding wrote:
Hi, I have a Windows 8 pro machine, 64-bit 8 GB RAM Core i3 and Quadro FX 570.
When I start Chimera (x86 and x86-64), I see the splash screen then it says "pythonw.exe has stopped working". When I add --debug:
Cannot execute 'gzip': no automatic decompression of .Z files
initializing general preferences loading Tix initializing graphics
I managed to cause windows to try to send an error report, which captured these files: C:\Users\dek\AppData\Local\Temp\WERF405.tmp.appcompat.txt C:\Users\dek\AppData\Local\Temp\WERF464.tmp.mdmp
if those are useful for debugging, I can provide them.
I updated- from Nvidia 310 to 320.something- and that fixed the problem. I'm surprised because the graphics card is ~3+ years old at this point, and it doesn't really make me confident in nvidia. On Wed, Jun 26, 2013 at 4:11 PM, Greg Couch <gregc@cgl.ucsf.edu> wrote:
Your Chimera is dying too early for it to be a normal bug. Since it is right after the "initializing graphics" message, please try updating the graphics driver to the latest from NVIDIA, and double check that your are using a 24/32 bit framebuffer instead of a 16 bit one (if you don't have a choice, then you're fine). If that doesn't fix it, then please file a bug at http://www.cgl.ucsf.edu/cgi-**bin/chimera_bug_report_2.py<http://www.cgl.ucsf.edu/cgi-bin/chimera_bug_report_2.py>and we'll go from there.
HTH,
Greg
On 06/24/2013 08:19 PM, David Konerding wrote:
Hi, I have a Windows 8 pro machine, 64-bit 8 GB RAM Core i3 and Quadro FX 570.
When I start Chimera (x86 and x86-64), I see the splash screen then it says "pythonw.exe has stopped working". When I add --debug:
Cannot execute 'gzip': no automatic decompression of .Z files
initializing general preferences loading Tix initializing graphics
I managed to cause windows to try to send an error report, which captured these files: C:\Users\dek\AppData\Local\**Temp\WERF405.tmp.appcompat.txt C:\Users\dek\AppData\Local\**Temp\WERF464.tmp.mdmp
if those are useful for debugging, I can provide them.
participants (2)
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David Konerding -
Greg Couch