Good Afternoon, Hope this email finds you well. I am reaching out to your regarding an issue after successfully installed the latest version of Chimera X on one of my user he is using windows desktop and not able to open it. Even though I tried it multiple versions same issue persist. I installed the same version on my laptop without any issues and working fine. Is there anything need to do differently so it can open on desktop. Much appreciated for your help Thank you Shohaib Haroon Desktop Support Technician Information Resources Management Branch Eunice Kennedy Shriver National Institute of Child Health and Human Development 6710B Rockledge Drive, Bethesda, MD 20817 cell:301-275-0276 Email: shohaib.haroon@nih.gov<mailto:shohaib.haroon@nih.gov>