win10 chimeraX1.1 cannot open after adding a RAM to computer
Hi all,
I cannot open chimeraX1.1 in my PC after I adding a memory to the computer (Win10 system). All other programs in my PC are not affected. The GUI just did not show up after I click the icon. There was no error message. The wired thing was even after I removed the added memory, I still cannot open it. Re-installation of chimeraX was also not helpful. Can anyone help me with it?
Thanks a lot! Jianping
Hi Jianping,
Adding memory to your computer should not break ChimeraX -- that is probably not the problem. Two possible problems are 1) your graphics driver got updated and no longer works -- in that case update your graphics driver, or 2) your ChimeraX settings got corrupted. On Windows the settings are in
C:\Users\yourname\AppData\Local\UCSF\ChimeraX\
Remove or rename that directory and ChimeraX will use default settings and perhaps it will start.
Tom
On Feb 7, 2021, at 9:06 PM, Jianping Wu wujp0828@163.com wrote:
Hi all,
I cannot open chimeraX1.1 in my PC after I adding a memory to the computer (Win10 system). All other programs in my PC are not affected. The GUI just did not show up after I click the icon. There was no error message. The wired thing was even after I removed the added memory, I still cannot open it. Re-installation of chimeraX was also not helpful. Can anyone help me with it?
Thanks a lot! Jianping _______________________________________________ ChimeraX-users mailing list ChimeraX-users@cgl.ucsf.edu Manage subscription: https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users
Hi Tom, I tried again and the problem has solved by updating the graphics driver. Thank you so much! (please ignore my previous email)
Best, Jianping
At 2021-02-09 02:18:11, "Tom Goddard" goddard@sonic.net wrote:
Hi Jianping,
Adding memory to your computer should not break ChimeraX -- that is probably not the problem. Two possible problems are 1) your graphics driver got updated and no longer works -- in that case update your graphics driver, or 2) your ChimeraX settings got corrupted. On Windows the settings are in
C:\Users\yourname\AppData\Local\UCSF\ChimeraX\
Remove or rename that directory and ChimeraX will use default settings and perhaps it will start.
Tom
On Feb 7, 2021, at 9:06 PM, Jianping Wu wujp0828@163.com wrote:
Hi all,
I cannot open chimeraX1.1 in my PC after I adding a memory to the computer (Win10 system). All other programs in my PC are not affected. The GUI just did not show up after I click the icon. There was no error message. The wired thing was even after I removed the added memory, I still cannot open it. Re-installation of chimeraX was also not helpful. Can anyone help me with it?
Thanks a lot! Jianping _______________________________________________ ChimeraX-users mailing list ChimeraX-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimerax-users
participants (2)
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Jianping Wu -
Tom Goddard