Dear Tom, It's OK it worked this time. I tried once without success, then I restarted ChimeraX and retried with success. Best regards. Le 23/02/2026 à 21:26, Tom Goddard a écrit :

Hi Michel,

  Maybe our ChimeraX Toolshed server was down or not responding (bots and scans sometimes cause trouble).  I was able to install ISOLDE 1.9 and 1.10 now in just a few seconds.  Please try again and if it still doesn't work we can investigate further.

Tom

...

On Feb 23, 2026, at 7:44 AM, Michel THEPAUT via ChimeraX-users <chimerax-users@cgl.ucsf.edu> wrote:

Dear help team,

I try to install ISOLDE from ChimeraX, using Tool / More Tools... menu:

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Clicking on Install looks to work, because I have the information below which appears un Log of ChimeraX

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But it looks like nothing happens as progression bar (red arrow above) do not progress, even after more than half an hour.

I am using ChimeraX installed thanks to SBGrid:

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Is there a known problem or an other way to do this installation ?

Thank you for your help.

Best regards.

-- Michel Thépaut Institut de Biologie Structurale MIT/M&P CAMPUS EPN 71 avenue des Martyrs CS 10090 38044 Grenoble Cedex 9 _______________________________________________ ChimeraX-users mailing list -- chimerax-users@cgl.ucsf.edu To unsubscribe send an email to chimerax-users-leave@cgl.ucsf.edu Archives: https://mail.cgl.ucsf.edu/mailman/archives/list/chimerax-users@cgl.ucsf.edu/

-- Michel Thépaut Institut de Biologie Structurale MIT/M&P CAMPUS EPN 71 avenue des Martyrs CS 10090 38044 Grenoble Cedex 9