Problems with installing on a Windows 10 expedition Dell laptop
Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise? Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com
Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails? Tom
On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:
Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise?
Cheers-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Hi Tom,Thank you for responding. I can't specifically remember what the error message says, as I have to go to my IT specialist to install any software on this work laptop. It basically runs through the install sequence (the window with the progress bar shows up), and completes the progress (gets to the end of the bar) before the next window informing us that the install has failed appears. I plan to go in next Wed (Jul 14) and re-try installation, and if the same message comes up I'll have her take a screencap. I'm sorry I cannot be more specific. It didn't occur to me to take a pic of the message before. Regards-Alice Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails? Tom On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise? Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Hi Tom,Please see below the email trail. I had my IT specialist try to install ChimeraX again, and the same thing happened: it ran through the install process (watched the progress bar), and at the very end, the error message attached in screen cap format appeared. I had already had this software program approved to install from our IT head, so, I'm not sure what to do at this point. Thanks very much-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails? Tom On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise? Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Using google to search for IPersistFile that appears in the error message says it is probably your antivirus software interfering with the installation and you may need to turn off antivirus while it installs. It is not a ChimeraX issue. Good luck. https://www.thewindowsclub.com/ipersistfile-save-failed-error Tom
On Jul 14, 2021, at 10:17 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:
Hi Tom, Please see below the email trail. I had my IT specialist try to install ChimeraX again, and the same thing happened: it ran through the install process (watched the progress bar), and at the very end, the error message attached in screen cap format appeared.
I had already had this software program approved to install from our IT head, so, I'm not sure what to do at this point.
Thanks very much-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com
On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> wrote:
Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails?
Tom
On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu <mailto:chimera-users@cgl.ucsf.edu>> wrote:
Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise?
Cheers-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD <https://www.facebook.com/AYCIAD> https://vimeo.com/user13507144/videos <https://vimeo.com/user13507144/videos>www.aliceychen.com <http://www.aliceychen.com/>_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu <mailto:Chimera-users@cgl.ucsf.edu> Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users <https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users>
_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Dear Tom,Thank you so much. We will try that, and sorry we didn't think to google the error message. Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Wednesday, July 14, 2021, 01:25:16 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Using google to search for IPersistFile that appears in the error message says it is probably your antivirus software interfering with the installation and you may need to turn off antivirus while it installs. It is not a ChimeraX issue. Good luck. https://www.thewindowsclub.com/ipersistfile-save-failed-error Tom On Jul 14, 2021, at 10:17 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hi Tom,Please see below the email trail. I had my IT specialist try to install ChimeraX again, and the same thing happened: it ran through the install process (watched the progress bar), and at the very end, the error message attached in screen cap format appeared. I had already had this software program approved to install from our IT head, so, I'm not sure what to do at this point. Thanks very much-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails? Tom On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise? Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Hi Tom, Hi, I contacted you a few weeks ago re: an error message I was receiving in trying to install Chimera X onto a Windows 10 PC laptop. Thank you again for your help with determining that the error message I received had to do with the antivirus software interfering with the install. In talking with my IT specialist, there's no way for us to disable the antivirus software to get the install to complete. So, do you know if there might another way to get the install to complete? I was able to install an older version of Chimera on that computer, so, is there a possile workaround for Chimera X? Thanks again-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Wednesday, July 14, 2021, 01:25:16 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Using google to search for IPersistFile that appears in the error message says it is probably your antivirus software interfering with the installation and you may need to turn off antivirus while it installs. It is not a ChimeraX issue. Good luck. https://www.thewindowsclub.com/ipersistfile-save-failed-error Tom On Jul 14, 2021, at 10:17 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hi Tom,Please see below the email trail. I had my IT specialist try to install ChimeraX again, and the same thing happened: it ran through the install process (watched the progress bar), and at the very end, the error message attached in screen cap format appeared. I had already had this software program approved to install from our IT head, so, I'm not sure what to do at this point. Thanks very much-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails? Tom On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise? Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Hi Alice, Since you are the customer of the antivirus software, you or your IT specialist need to submit ChimeraX as a false positive to the antivirus vendor. Then, after that knowledge is incorporated by the antivirus software, it should no longer be considered a virus. You didn't say this time if it was the ChimeraX installer, which is cryptographically signed, or if it was one of the files ChimeraX installs. If the latter, then that file would be the one that you submit. And please share which file is causing the problem. I can envision a scenario where the antivirus software complains about a third party package in ChimeraX that doesn't have the latest security fix, and if that is the case, we could update the ChimeraX daily build to work around the issue. But that is normally beyond the scope of antivirus software and would break lots of things besides ChimeraX. HTH, Greg On 8/9/2021 7:23 AM, Alice Chen via Chimera-users wrote:
Hi Tom,
Hi, I contacted you a few weeks ago re: an error message I was receiving in trying to install Chimera X onto a Windows 10 PC laptop. Thank you again for your help with determining that the error message I received had to do with the antivirus software interfering with the install.
In talking with my IT specialist, there's no way for us to disable the antivirus software to get the install to complete. So, do you know if there might another way to get the install to complete? I was able to install an older version of Chimera on that computer, so, is there a possile workaround for Chimera X?
Thanks again- Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com
On Wednesday, July 14, 2021, 01:25:16 PM EDT, Tom Goddard <goddard@sonic.net> wrote:
Using google to search for IPersistFile that appears in the error message says it is probably your antivirus software interfering with the installation and you may need to turn off antivirus while it installs. It is not a ChimeraX issue. Good luck.
https://www.thewindowsclub.com/ipersistfile-save-failed-error <https://www.thewindowsclub.com/ipersistfile-save-failed-error>
Tom
On Jul 14, 2021, at 10:17 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote:
Hi Tom, Please see below the email trail. I had my IT specialist try to install ChimeraX again, and the same thing happened: it ran through the install process (watched the progress bar), and at the very end, the error message attached in screen cap format appeared.
I had already had this software program approved to install from our IT head, so, I'm not sure what to do at this point.
Thanks very much-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com
On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> wrote:
Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails?
Tom
On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu <mailto:chimera-users@cgl.ucsf.edu>> wrote:
Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise?
Cheers-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD <https://www.facebook.com/AYCIAD> https://vimeo.com/user13507144/videos <https://vimeo.com/user13507144/videos> www.aliceychen.com <http://www.aliceychen.com/> _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu <mailto:Chimera-users@cgl.ucsf.edu> Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users <https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users>
_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
_______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Hi Greg,Many thanks for your response. Our IT specialist is out this week, so I will re-connect with her next week to review what you have sent as it is beyond my scope of understanding! To your questions about where the fail is occurring (the installer vs. one of the files being installed?), I am not sure. The installer seems to run through the entire process (we watch the progress bar go basically to the end), and afterward we get the error message that the install failed. Please see the attached screen cap. I will for sure follow up as soon as my IT specialist returns. Thanks so much for being diligent with my issue. Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Monday, August 9, 2021, 01:11:51 PM EDT, Greg Couch <gregc@cgl.ucsf.edu> wrote: Hi Alice, Since you are the customer of the antivirus software, you or your IT specialist need to submit ChimeraX as a false positive to the antivirus vendor. Then, after that knowledge is incorporated by the antivirus software, it should no longer be considered a virus. You didn't say this time if it was the ChimeraX installer, which is cryptographically signed, or if it was one of the files ChimeraX installs. If the latter, then that file would be the one that you submit. And please share which file is causing the problem. I can envision a scenario where the antivirus software complains about a third party package in ChimeraX that doesn't have the latest security fix, and if that is the case, we could update the ChimeraX daily build to work around the issue. But that is normally beyond the scope of antivirus software and would break lots of things besides ChimeraX. HTH, Greg On 8/9/2021 7:23 AM, Alice Chen via Chimera-users wrote: Hi Tom, Hi, I contacted you a few weeks ago re: an error message I was receiving in trying to install Chimera X onto a Windows 10 PC laptop. Thank you again for your help with determining that the error message I received had to do with the antivirus software interfering with the install. In talking with my IT specialist, there's no way for us to disable the antivirus software to get the install to complete. So, do you know if there might another way to get the install to complete? I was able to install an older version of Chimera on that computer, so, is there a possile workaround for Chimera X? Thanks again- Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Wednesday, July 14, 2021, 01:25:16 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Using google to search for IPersistFile that appears in the error message says it is probably your antivirus software interfering with the installation and you may need to turn off antivirus while it installs. It is not a ChimeraX issue. Good luck. https://www.thewindowsclub.com/ipersistfile-save-failed-error Tom On Jul 14, 2021, at 10:17 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hi Tom, Please see below the email trail. I had my IT specialist try to install ChimeraX again, and the same thing happened: it ran through the install process (watched the progress bar), and at the very end, the error message attached in screen cap format appeared. I had already had this software program approved to install from our IT head, so, I'm not sure what to do at this point. Thanks very much-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> wrote: Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails? Tom On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> wrote: Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise? Cheers-Alice Kitterman Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users
Hi Alice, Please take a look at https://www.thewindowsclub.com/ipersistfile-save-failed-error. It addresses the exact issue you had. From your screenshot, it looks like the failure was when the ChimeraX desktop shortcut was being installed, so option (3) from that web page, unchecking the option to create a desktop shortcut, might be sufficient to get ChimeraX installed. -- Greg On 8/10/2021 7:55 AM, Alice Chen wrote:
Hi Greg, Many thanks for your response. Our IT specialist is out this week, so I will re-connect with her next week to review what you have sent as it is beyond my scope of understanding!
To your questions about where the fail is occurring (the installer vs. one of the files being installed?), I am not sure. The installer seems to run through the entire process (we watch the progress bar go basically to the end), and afterward we get the error message that the install failed. Please see the attached screen cap.
I will for sure follow up as soon as my IT specialist returns.
Thanks so much for being diligent with my issue.
Cheers-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD https://vimeo.com/user13507144/videos www.aliceychen.com
On Monday, August 9, 2021, 01:11:51 PM EDT, Greg Couch <gregc@cgl.ucsf.edu> wrote:
Hi Alice,
Since you are the customer of the antivirus software, you or your IT specialist need to submit ChimeraX as a false positive to the antivirus vendor. Then, after that knowledge is incorporated by the antivirus software, it should no longer be considered a virus. You didn't say this time if it was the ChimeraX installer, which is cryptographically signed, or if it was one of the files ChimeraX installs. If the latter, then that file would be the one that you submit. And please share which file is causing the problem. I can envision a scenario where the antivirus software complains about a third party package in ChimeraX that doesn't have the latest security fix, and if that is the case, we could update the ChimeraX daily build to work around the issue. But that is normally beyond the scope of antivirus software and would break lots of things besides ChimeraX.
HTH,
Greg
On 8/9/2021 7:23 AM, Alice Chen via Chimera-users wrote: Hi Tom,
Hi, I contacted you a few weeks ago re: an error message I was receiving in trying to install Chimera X onto a Windows 10 PC laptop. Thank you again for your help with determining that the error message I received had to do with the antivirus software interfering with the install.
In talking with my IT specialist, there's no way for us to disable the antivirus software to get the install to complete. So, do you know if there might another way to get the install to complete? I was able to install an older version of Chimera on that computer, so, is there a possile workaround for Chimera X?
Thanks again- Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD <https://www.facebook.com/AYCIAD> https://vimeo.com/user13507144/videos <https://vimeo.com/user13507144/videos> www.aliceychen.com <http://www.aliceychen.com>
On Wednesday, July 14, 2021, 01:25:16 PM EDT, Tom Goddard <goddard@sonic.net> <mailto:goddard@sonic.net> wrote:
Using google to search for IPersistFile that appears in the error message says it is probably your antivirus software interfering with the installation and you may need to turn off antivirus while it installs. It is not a ChimeraX issue. Good luck.
https://www.thewindowsclub.com/ipersistfile-save-failed-error <https://www.thewindowsclub.com/ipersistfile-save-failed-error>
Tom
On Jul 14, 2021, at 10:17 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu> <mailto:chimera-users@cgl.ucsf.edu> wrote:
Hi Tom, Please see below the email trail. I had my IT specialist try to install ChimeraX again, and the same thing happened: it ran through the install process (watched the progress bar), and at the very end, the error message attached in screen cap format appeared.
I had already had this software program approved to install from our IT head, so, I'm not sure what to do at this point.
Thanks very much-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD <https://www.facebook.com/AYCIAD> https://vimeo.com/user13507144/videos <https://vimeo.com/user13507144/videos> www.aliceychen.com <http://www.aliceychen.com>
On Thursday, July 8, 2021, 08:35:04 PM EDT, Tom Goddard <goddard@sonic.net> <mailto:goddard@sonic.net> wrote:
Is there an error message when ChimeraX it fails to install? What step is the installer dialog showing before it fails?
Tom
On Jul 8, 2021, at 10:28 AM, Alice Chen via Chimera-users <chimera-users@cgl.ucsf.edu <mailto:chimera-users@cgl.ucsf.edu>> wrote:
Hello, I'm on a Dell XPS 9500 laptop running Windows v. 10.0.2.1000. When my IT specialist tried to install it, it would run the install program but at the very end the install would fail. We were able to install the old non-X version of Chimera. Is there something we should/can do to check, settings-wise?
Cheers-Alice Kitterman
Alice Y Chen AY Chen Illustration and Design https://www.facebook.com/AYCIAD <https://www.facebook.com/AYCIAD> https://vimeo.com/user13507144/videos <https://vimeo.com/user13507144/videos> www.aliceychen.com <http://www.aliceychen.com/> _______________________________________________ Chimera-users mailing list: Chimera-users@cgl.ucsf.edu <mailto:Chimera-users@cgl.ucsf.edu> Manage subscription: https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users <https://plato.cgl.ucsf.edu/mailman/listinfo/chimera-users>
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participants (3)
-
Alice Chen -
Greg Couch -
Tom Goddard