Re: [chimerax-users] ChimeraX does not work on windows server running RDS
Hi Fabian,
If Chimera works and ChimeraX does not it may be that your system graphics driver does not support the more modern OpenGL graphics version (3.3) required by ChimeraX.
Our UCSF servers are down -- below is a PDF of the ChimeraX troubleshooting page which talks about inadequate graphics drivers. Maybe starting in debug mode will indicate if that is a problem.
Tom
On Mar 21, 2022, at 11:14 AM, Fabian Glaser fabian.glaser@gmail.com wrote:
Dear Tom,
Thanks a lot for your quick answer. Yes, Chimera works, and ChimeraX does not show anything, the link you provided seems to be not available at this moment.
Can we provide you with additional information?
Thanks,
Fabian
Fabian Glaser, PhD
Structural and Computational Biology Unit The Lorry I. Lokey Center for Life Sciences and Engineering Technion - Israel Institute of Technology, Haifa, Israel
On 21 Mar 2022, at 20:08, Tom Goddard <goddard@sonic.net mailto:goddard@sonic.net> wrote:
Hi Fabian,
Do you mean the ChimeraX window does not appear? The ChimeraX troubleshooting web page describes how to start in debug mode to get an error message which might indicate the problem
https://www.cgl.ucsf.edu/chimerax/docs/troubleshoot.html#winstart https://www.cgl.ucsf.edu/chimerax/docs/troubleshoot.html#winstart
Have other versions of ChimeraX or Chimera worked on these computers?
Tom
On Mar 21, 2022, at 5:26 AM, Fabian Glaser via ChimeraX-users <chimerax-users@cgl.ucsf.edu mailto:chimerax-users@cgl.ucsf.edu> wrote:
Dear Elaine,
When we try to run ChimeraX 1.3 on server 2016 windows on a computer farm (for teaching purposes), nothing happens, despite that the installation worked perfectly well.
Any suggestion what we could do?
Thanks a lot in advance,
Fabian
Fabian Glaser, PhD
Structural and Computational Biology Unit The Lorry I. Lokey Center for Life Sciences and Engineering Technion - Israel Institute of Technology, Haifa, Israel
ChimeraX-users mailing list ChimeraX-users@cgl.ucsf.edu mailto:ChimeraX-users@cgl.ucsf.edu Manage subscription: https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users
I see, that explains the problem I guess…
Thanks a lot,
Fabian
-------------------------- Fabian Glaser, PhD
Structural and Computational Biology Unit The Lorry I. Lokey Center for Life Sciences and Engineering Technion - Israel Institute of Technology, Haifa, Israel
On 21 Mar 2022, at 20:21, Tom Goddard goddard@sonic.net wrote:
Hi Fabian,
If Chimera works and ChimeraX does not it may be that your system graphics driver does not support the more modern OpenGL graphics version (3.3) required by ChimeraX.
Our UCSF servers are down -- below is a PDF of the ChimeraX troubleshooting page which talks about inadequate graphics drivers. Maybe starting in debug mode will indicate if that is a problem.
Tom
<troubleshoot.pdf>
On Mar 21, 2022, at 11:14 AM, Fabian Glaser <fabian.glaser@gmail.com mailto:fabian.glaser@gmail.com> wrote:
Dear Tom,
Thanks a lot for your quick answer. Yes, Chimera works, and ChimeraX does not show anything, the link you provided seems to be not available at this moment.
Can we provide you with additional information?
Thanks,
Fabian
Fabian Glaser, PhD
Structural and Computational Biology Unit The Lorry I. Lokey Center for Life Sciences and Engineering Technion - Israel Institute of Technology, Haifa, Israel
On 21 Mar 2022, at 20:08, Tom Goddard <goddard@sonic.net mailto:goddard@sonic.net> wrote:
Hi Fabian,
Do you mean the ChimeraX window does not appear? The ChimeraX troubleshooting web page describes how to start in debug mode to get an error message which might indicate the problem
https://www.cgl.ucsf.edu/chimerax/docs/troubleshoot.html#winstart https://www.cgl.ucsf.edu/chimerax/docs/troubleshoot.html#winstart
Have other versions of ChimeraX or Chimera worked on these computers?
Tom
On Mar 21, 2022, at 5:26 AM, Fabian Glaser via ChimeraX-users <chimerax-users@cgl.ucsf.edu mailto:chimerax-users@cgl.ucsf.edu> wrote:
Dear Elaine,
When we try to run ChimeraX 1.3 on server 2016 windows on a computer farm (for teaching purposes), nothing happens, despite that the installation worked perfectly well.
Any suggestion what we could do?
Thanks a lot in advance,
Fabian
Fabian Glaser, PhD
Structural and Computational Biology Unit The Lorry I. Lokey Center for Life Sciences and Engineering Technion - Israel Institute of Technology, Haifa, Israel
ChimeraX-users mailing list ChimeraX-users@cgl.ucsf.edu mailto:ChimeraX-users@cgl.ucsf.edu Manage subscription: https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users https://www.rbvi.ucsf.edu/mailman/listinfo/chimerax-users
participants (2)
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Fabian Glaser -
Tom Goddard